PLEASE READ THIS TERMS & CONDITIONS CAREFULLY.  BY ACCESSING OR USING OUR WEBSITES AND/OR MOBILE APPLICATIONS, SOFTWARE DEVELOPMENT KITS OR OTHER PRODUCTS OR SERVICES THAT HAVE LINKED TO THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE OUR WEBSITES, MOBILE APPLICATIONS OR OTHER PRODUCTS OR SERVICES.

Terms and conditions

December 2022

Version 1.0

LEGAL NOTICE

The director of publication is Thierry B., Compliance Manager & DPO.

The website Synaps.io is hosted by CloudFlare. The host contact information is here.


These Terms and Conditions ("T&Cs" or “Services”) apply to your access to, and use of, our identity verification and authentication services, websites, mobile applications, software development kits and other products and services that have linked to these T&Cs (collectively, the "Services") offered by Synaps SAS ("Synaps", "we" or "us"). These Terms do not alter in any way the terms or conditions of any other agreement you may have with Synaps for products, services or otherwise. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity agrees to be responsible to us if you violate these Terms.

Synaps reserves the right to change or modify these Terms at any time and in our sole discretion. If Synaps makes changes to these Terms, we will provide notice of such changes, such as by providing notice through the Services, or by updating the "Last Updated" date at the top of these Terms. Your continued use of the Services will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure that you understand the terms and conditions that apply to your use of the Services. If you do not agree to any amended Terms, you must stop using the Services.

In the event of conflict between this Agreement and any other written agreement between you and Synaps for the using of Services, the latter shall prevail. Except as otherwise provided in these Terms, the interpretation of and any dispute concerning these Terms will be governed by French law.

1. Your Agreement to these Terms of Service

By using the Services you acknowledge that you have read, understood, and agreed to be bound to all the terms here, as well as the policies referenced in these Terms of Service, including our Privacy Policy.

Your Obligations. By using the Services, you expressly agree that:

When verification is required, you authorize your wireless operator to disclose to Synaps and its third-party service providers your alias, email, Name, surname, Date of birth, Place of birth, nationality, document country, document number, photo of your face, document photo, postal address, email address, IP address and other subscriber status and device details, if available, solely to verify your identity, prevent and detect fraud, pass Anti Money Laundering and Terrorism Financing controls.

Creating an end-user account requires providing the website with the following information : e-mail address, one time password (OTP), optional data required by our customers.

2. General Provisions